DOORS TO GO · CUSTOMER CARE
Text messaging terms
Effective September 30, 2026. The Doors To Go customer texting program provides order confirmations, order-related questions and support, production updates, shipping or pickup updates, and one-time sign-in codes that you request.
Your choice
By selecting the optional text consent box and saving your preferences, or expressly agreeing after our office reads the disclosure, you agree to receive automated order updates and customer support texts at the number you provide. Consent is not a condition of purchase. Message frequency varies with your order and conversations. Message and data rates may apply.
Sign-in codes
Choosing Phone and requesting a sign-in code authorizes one sign-in text. It does not enroll you in recurring order updates.
Stop or get help
Reply STOP to unsubscribe or HELP for help. You can also contact sales@doorstogo.com or (304) 586-4311. After opting out, you may receive a final confirmation. To remove a carrier-level STOP block, reply START or UNSTOP; order updates still require a saved order-text preference. You can continue using email and online order tracking without receiving texts.
Delivery and your number
Delivery depends on mobile network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Provide a number you control and update your preferences if it changes. Avoid sending payment card information or passwords in a text. Messages from our team are handled during business hours.